CONTACT US
At Naiad, we value every connection and inquiry. From your first hello to the final handover, our goal is to make each step effortless. Whether you’re booking an appointment, commissioning a bespoke piece, making a sourcing request, or simply reaching out with a question, this page will guide you to the right place.
SERVICES
Bespoke Concierge
Our Bespoke Concierge service is for those wishing to create something uniquely their own - from concept sketches to the final handover. A £250 design and sourcing fee applies once your project is approved (deductible from final invoice).
Sourcing Requests
Our sourcing service is for those seeking something specific - a gemstone, finished piece, or estate jewel. Submit your criteria and we’ll handle the search. A £250 sourcing fee applies once your request is approved, credited towards your chosen piece.
Studio Naiad
Studio Naiad is our design and consulting arm for brands, creators, and founders. Complete our discovery questionnaire to help us understand your goals and project scope. Once submitted, we’ll follow up with next steps.
GENERAL ENQUIRIES
For anything else, you can find us here:
Email: bonjour@naiad-jewelry.com
Instagram: @naiad__jewelry - sometimes a DM is the easiest way to connect.
BUSINESS HOURS
Monday — Friday: 10:00 AM - 6:30 PM (GMT)
Saturday & Sunday: Closed
Holidays: Response time may vary
We always aim to reply as soon as we can, but please allow up to 2 working days during busy periods.